BOOKING POLICY (MEETING ROOMS OR WORKSHOPS)
Site visits must be conducted before booking arrangements can be made, to make sure the space is 100% perfect for your function. Once a date is confirmed you will be invoiced for the total cost of the booking. 50% of the booking fee must be paid upon reciept to secure your date, no dates are held until payment is received. The remainder of the fee must be paid by the due date or your booking will be forfeited. For events cancelled prior to 30 days from the booking, a refund of 50% of the booking fee is provided. Any cancellations made 30 days or less from the date of the booking forfeits the full cost of the hire, and Cleaver Street & Co. retains the full fee* **. If desired, this hire fee can be transferred to a rescheduled date (comparable days only) or held as credit for a future booking if no new date is yet decided. Reschedulings are only provided once, secondary cancellations /reschedulings incur the full cost of the new date’s hire fee. No refunds are provided for a rescheduled date that has then been cancelled. Hire fee (either hourly or flat rate) covers access to venue at designated access hours and use of facilities including audio system, projector, bar area (BYO only) and furniture. Hire fee does not cover catering from Cleaver Street Coffee Shop (additional catering rates apply) or operational staffing for your function e.g. bar service or furniture arranging. Additional charges may be billed on top of the room hire fee in the event of damage to Cleaver Street & Co. property, excessive mess, overstaying access times or goods left set up on premises. Cleaver Street & Co. holds public liability insurance for the premises, any additional insurances are the resposibility of the party hiring the Cleaver Street & Co. venue. Cleaver Street & Co. accepts no responsibility for damage or theft to belongings or cash left on premises at 14 Cleaver Street at any time. Please note: Security cameras are in operation at all times in the venue.
*COVID-19 refund ammendment 2020-2022: In the event of gathering restrictions (lockdowns) being reapplied by the WA government due to COVID-19 and your booking can not legally go ahead, refunds will be given to events falling within 1 month of the restriction announcement. Events falling later than this period of time will be given the option to reschedule, with no rescheduling fee. **Contraction of COVID-19 is deemed a standard cancellation from illness and our standard cancellation/rescheduling policy applies
CONSENT
By confirming a booking with us, you hereby consent to our Booking Policy and agree to its Terms and Conditions.
BOOKING POLICY (EVENTS & PRIVATE FUNCTIONS)
Site visits must be conducted before booking arrangements can be made, to make sure the space is 100% perfect for your event. Once a date is confirmed you will be invoiced for the total cost of the booking plus a $1000 security and damages bond. 50% of the booking fee must be paid upon receipt to secure your date (this fee is non refundable). No dates are held until the 50% initial payment is made. The remainder of the fee must be paid within 30 days of the initial payment, or your booking will be forfeited. For events cancelled prior to 30 days from the booking, a refund of 50% of the booking fee is provided. Any cancellations made 30 days or less from the date of the booking forfeits the full cost of the hire, and Cleaver Street & Co. retains the full fee*. Rescheduling or postponements incur a fee and are provided on a case by case basis at the discretion of Cleaver Street & Co, dependent on availabilities and circumstances.If venue terms and conditions are adhered to, your bond is refundable in full via bank transfer in the week following your event (please provide preferred bank details). A cleaning fee is included in the hire rate. This fee covers 1x cleaver street staff cleaner providing sweeping, vacuuming, general mopping of the venue floors and surface cleaning. This is provided up to a level that covers a “typical” evening function in the venue. In instances of excessive mess/cleaning requirements, where the hiree or their guests have exceeded a reasonable persons cleaning expectations ( or has displayed a general disregard for the venue), Cleaver Street & Co. reserves the right to deduct further expenses from the bond at their discretion. This includes but is not limited to: excessive food & beverage spills, vomit, marks/stains on walls, glitter, and cigarette/rubbish left outside the venue. Both paper and foil confetti is not allowed within the venue. For hygiene purposes and to ensure an expedient bump-out/bump-in the morning following, all rubbish and food must be deposited in bins provided before leaving the venue on the night of your event. Additional items/furniture etc can be collected until 10am morning following. If additional cleaning staff are required for extra rubbish collection the following morning, deductions may be made from your security bond. Please take this into consideration when leaving.
Other deductions from the security bond can include (but not limited to):
• Damages to property or furniture within the venue
• Damages to walls and fixtures, including taps, doors, handles, latches and lighting
• Damages to plants
• Overstaying designated access times. This includes goods left setup on premises.
• Smoking inside the venue is immediate loss of full bond.
Any damages that occur during the designated hire time are solely the responsibility of the party hiring Cleaver Street Studio. Cleaver Street & Co. accepts no responsibility for damage or theft to belongings or cash left on premises at 14 Cleaver Street at any time.
Please note: Security cameras are in operation at all times in the venue.
*COVID-19 refund ammendment 2020-2022: In the event of gathering restrictions (lockdowns) being reapplied by the WA government due to COVID-19 and your booking can not legally go ahead, refunds will be given to events falling within 1 month of the restriction announcement. Events falling later than this period of time will be given the option to reschedule, with no rescheduling fee. **Contraction of COVID-19 is deemed a standard cancellation from illness and our standard cancellation/rescheduling policy applies.
CONSENT
By confirming a booking with us, you hereby consent to our Booking Policy and agree to its Terms and Conditions.